Refund Policy

30-day money-back guarantee

Guardian Inc. offers a 30-day money-back guarantee. If you're not satisfied with your purchase — a Premium or Legacy subscription, or extra talking-avatar minutes — you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or email us at alayna.rodriguez@advancedfutureai.onmicrosoft.com and we'll help.

Cancelling a subscription

You can cancel at any time. Your plan stays active until the end of the current billing period. Refunds are also handled under Paddle's Refund Policy.